Frequently Asked Questions


What is Cold Cap Therapy?

Cold Cap Therapy is a drug free and non-invasive technique of scalp cooling, proven to be successful in minimizing hair loss, reducing minor injury oedema (swelling) and when used as part of a healthy lifestyle may help to relieve the impact of migraine or headache symptoms and other trichology conditions.

Studies have shown that wearing a cold cap slows down the metabolic rate at which hair cells absorb nutrients or anything else in the blood system such as chemotherapy drugs. Further, the extremely cold cap temperature constricts the blood vessels leading to the hair follicles, reducing the amount of chemo drugs that reach the follicles while the caps are worn. As a result patients can save most of their hair (some thinning may occur). Of note, the drugs stay in the patient’s system far longer than the allotted time of cold capping, but the chemotherapy reaches the hair follicles when it is at a diluted strength.

How does it work?

Cold Cap Therapy involves applying a specially designed cap onto the head which then will cool the scalp. The caps will be switched on a carefully prescribed schedule to maintain the correct optimum temperature for approximately 50 minutes before chemotherapy treatment begins, during treatment, as well as 4 hours after.

Why Penguin Cold Caps?

Penguin’s revolutionary Caps use unique Crylon gel formula, specifically created to maintain cold temperatures for much longer periods of time than other cooling gels and foams. Penguin Cold caps are robust yet soft and malleable at extremely cold temperatures. They contour comfortably to the shape of any head to give outstanding results.


How do I learn more?

For a better understanding on everything you need to know about scalp cooling visit The Rapunzel Project. This non-profit organization is dedicated to helping chemotherapy patients keep their hair during treatment. On this website you will find tips for cap users, financial aid options, clinical trials, research, and more.

Is Cold Capping right for me?

Hair loss prevention is not guaranteed and individual results will vary. Consult with your doctor about whether cold cap therapy is right for you. Visit our preferred Cold Cap system the Penguin Cold Cap website to learn more.


Do I have to hire a capper to use the Cold Caps?

First thing, no! Manual Cold Caps are completely usable without hiring a Capper. Each capping system is responsible for providing all training and usage instructions. However, we highly recommend taking advantage of our array of Capper and Training services to make your Cold Cap journey stress free!

How do I find a capper in my state?

We have an awesome easy to use Capper locator map on our website here! Simply type in your city/state or zip code to find results! If a Capper or trainer is not listed on our map please refer to our virtual training options here or you can email info@cappersofamerica.com to speak with us directly.

Does the capper handle everything?

Depending on what service you select, our Cappers will provide most of the materials you will need for the day of your treatment. You are responsible for ordering, shipping, receiving and in some cases purchasing the dry ice for the Cold Caps.

Can I cancel my capper at any time?

Yes! When working with CPA you are not locked into any service for any duration of time. However, we do require at least a 48 hour notice if you decide to cancel one of your Capper services.

Still have a questions?

Still have a questions?